2019
January


2018
December
November
October
September
August
July
June
May
April
March
February
January


2017
December
November
October
September
August
July
June
May
April
March
February


All Episodes
Archives
Now displaying: Page 1
Jul 11, 2018

Effective technical communication is tricky because we suffer from the “Curse of Knowledge.” We don’t remember what it’s like to be unfamiliar with all the jargon in our industry. It’s difficult to imagine what it’s like to not know something that we know. As a result, we end up focusing on what we want people to know instead of on what they need to hear in order to understand what we want them to know.

Find the Red Thread at TamsenWebster.com.

Resources

0 Comments
Adding comments is not available at this time.